The following are
Terms & Conditions, which includes Website Terms of Use, Disclaimer, and
Privacy Policy (collectively referred to as (“Terms”)) of a legal agreement
(“Agreement”) between client, any person or entity subscribing to and/or using
services (“User”) and Social Service Advocates Corp (“Company”). By accessing
and/or using Company’ website and (www.ssacorp.org) membership project portal,
(the “Site”)), User acknowledges that s/he has read, understood, and agreed to
comply with all applicable Terms and frequently asked questions (“FAQs”). This
document represents the full understanding between Company and its Users,
subscribers and third-parties that may be or become affiliated with the site.
If User does not agree to these terms, User may not use the site or engage in
the services of the Company. Services as outlined on the website and defined as
legal support to aid veterans in attaining veteran disability benefits (“Services”).
This Agreement
shall become effective when User accesses Site and/or utilizes Company Services
and will remain in effect so long as the User utilizes Company Services.
VIOLATIONS: In the
event that User breaches any Terms set forth in this Agreement, Company may
cancel User’s access to the Site and Company’ services without notice or
refund. Company shall have the right to immediately terminate User’s Account in
the event of any conduct by User which Company, in its sole discretion,
considers to be unacceptable.Company reserves the right to seek all legal
remedies available in event of such breaches to the Terms set forth in this
agreement.
SITE CONDUCT: User
shall use the Site for lawful purposes only. User shall not transmit through
the Site, or social media channels used by Company for marketing purposes,
including but not limited to Facebook, Instagram Youtube or Linkedin, any
material which violates or infringes in any way upon the rights of others,
which is unlawful, threatening, abusive, defamatory, invasive of privacy or
publicity rights, vulgar, obscene, profane or otherwise objectionable, which
encourages conduct that would constitute a criminal offense, give rise to civil
liability or otherwise violate any law, or which, without Company’s express
prior approval, contains advertising or any solicitation with respect to
products or services. Any conduct by a User that in Company’ discretion
restricts or inhibits any other User from using or enjoying the Site will not
be permitted. User shall not upload, post or otherwise make available on the
site any material protected by copyright, trademark or other proprietary right
without the express permission of the owner of the copyright, trademark or
other proprietary right and the burden of determining that any material is not
protected by copyright rests with User. User shall be solely liable for any
damage resulting from any infringement of copyrights, proprietary rights, or
any other harm resulting from such a submission.
As a condition of
User’s use of the Site, User warrants that they will not use the Site or any of
the resources available for download for any purpose that is unlawful or
prohibited by these Terms. User may not use the Site or any of the resources
available for download from the Site in any manner that could damage, disable,
overburden, or impair the Site or interfere with any other party’s use and
enjoyment of the Site. No part of the Company’ materials may be reproduced on
any bulletin boards, websites, online chat-rooms or any other means of
communication without express written consent of the Company management.
Sharing of passwords and accounts is strictly prohibited. Company’ materials
are designed to be accessed online only, and all printing of materials are
strictly prohibited. Further, User may not use any meta-tags or any other
“hidden text” utilizing Company’ name or trademarks without the prior written
consent of Company. Failure to comply with these prohibitions will result in
automatic termination of account services without notice or refund and Company
reserves the right to seek all legal remedies available in law and equity for
such breaches.
SITE CONTENT AND
PROFESSIONAL ADVICE/MATERIALS: The information contained on this Site and the
resources available for download, transmission or view through this Site should
not be solely relied upon for professional advice. Given the individual
circumstances of each User, the Company expressly recommends that you seek
direct professional legal advice through the Company’s comprehensive Services.
Neither the Company nor any of its consultants, employees or other
representatives shall be held liable or responsible for any errors or omissions
on the Site or for any damage the User may suffer as a result of failing to
seek competent advice from a professional who is familiar with the unique
circumstances of the User. Further, the Company may work with other partners
and affiliates. It remains the User’s personal responsibility to investigate
whether any partners or affiliates of the Company are the ideal fit for their
needs. Moreover, the Site contains testimonials by past clients. The
testimonials are actual statements made by clients which have been truthfully
depicted on this Site. The results of the clients, however, are not necessarily
typical, and the User should recognize that each claim is unique and that the
listed testimonials are not a guarantee of results for any services provided by
the Company for any claimant. Except as otherwise provided, the User
acknowledges and agrees that they have no right to modify, edit, copy,
reproduce, create derivative works of, reverse engineer, alter, enhance or in
any way exploit any of the content available on the Site or provided to the
User by the Company in any manner. User agrees that the downloaded content may
only be used by the User for their personal use and may not be sold or
redistributed without the express written consent of the Company.
USER PASSWORD AND
SECURITY: User who enrolls with Company through the Site must complete the full
Company registration process to initiate online account membership by providing
Company with current, complete and accurate information. All Users of Company
are encouraged to register through the Site to utilize the Company services.
Company reserves the right to store all Users information and User materials on
Site database for internal use only. The Site is designed to recognize the User
by name and functions to grant access to services and applications through the
details provided by the User. User is entirely responsible for maintaining the
confidentiality of their account and password and for restricting access to
Company’ materials to anyone other than themselves. User agrees to accept
responsibility for all activities that occur under User’s account or password.
User agrees to notify Company immediately of any unauthorized use of User’s
account or any other breach of security. Company will not be liable for any
loss that User may incur as a result of someone else using User’s password or
account, either with or without User’s knowledge. However, User could be held
liable for losses incurred by Company or third party due to someone else using
User’s account or password. User may not use anyone else’s account at any time,
without the permission of the account holder. Company reserves the right to
disable any user name, password or other identifier, whether chosen by User or
provided by the Company, at any time in the Company’s sole discretion for any
or no reason, including if, in the Company’s opinion, the User has violated any
provision of these Terms.
ACCOUNT
CONFIDENTIALITY: The Company does not aim to sell, rent, lease or otherwise
transfer any personal User information collected whether automatically or
through User’s voluntary action on the Site. Company highly discourages Users
from transmitting any sensitive data including but not limited to emailing or
drafting and uploading documents with bank information, social security or
passport identification information or other personal confidential information.
The Company may disclose User’s personal information to a third party,
including a lawyer or collection agency, when necessary to enforce the
Company’s terms of service or any other agreement between User and the Company.
Further, the Company may provide User’s general (not confidential) information
to any successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of the
Company’s asserts and/or business. The Company may disclose User’s information
when legally compelled to do so when the law requires or for the protection of
the Company’s legal rights or when compelled by a court or other governmental
entity. The Company may contact User after completion of services to inquire
into admissions results or solicit a testimonial for Company experience.
Successful admissions may be used for advertising purposes or guidance for
future Users of the Site or Company materials. Identifying information will
never be used, without consent of the User. Further, the Company is committed
to keeping User’s e-mail address confidential when User corresponds with the
Company members. The Company will not sell, rent, or lease emails of clients to
third parties. The Company will maintain the information User sends via e-mail
in accordance with applicable federal law. In compliance with the CAN-SPAM Act,
all e-mails sent from the Company will clearly state who the e-mail is from and
provide clear information on how to contact the sender.
COMMUNICATION:
Visiting the Site or sending emails to the Company constitutes electronic
communications. User consents to receive electronic communications and User
agrees that all agreements, notices, disclosures, and other communications that
Company provided to User electronically, via email and on the Site, satisfy any
legal requirement that such communications be in writing. User agrees to use
the communication services only to post, send and receive messages and material
that are proper and related to the particular purpose. User agrees never to
defame, abuse, harass, stalk, threaten or otherwise violate the legal rights
(such as rights of privacy and publicity) of othersThe Company has no
obligation to monitor the communication services on the Site. However, the
Company reserves the right to review materials posted and to remove any
materials in its sole discretion. The Company reserves the right to terminate
access to any or all of the communication services at any time without notice
for any reason whatsoever.
DATA COLLECTION:
The Company uses information User provides to deliver high-level product and/or
service offerings and improve Company’s overall performance and Site. As the
User navigates through the Site, the Company may use automatic data collection
technologies including Google Analytics to collect certain information browsing
actions and patterns. This will generally include information regarding User’s
location, traffic pattern through the Company’s Site, and any communications
between User’s computer (IP address, browser type) and the Site. The
information Company collects automatically is used for statistical data and
will not include personal information. The Company utilizes a standard
technology called “cookies” and server logs to collect information regarding
how Site is utilized. Information gathered through cookies and server logs can
include the date and time of visits, the pages viewed, time spent at our site,
as well as User’s IP address. User may opt out of any future communication from
Company at any time by contacting Company via telephone or email.
FEE PROCESS &
REFUND POLICY: User will be charged a standard consultation fee ($250) by
Company for the services of the VA Accredited Representatives to file User’s
initial claim. User is additionally responsible for processing, shipping, and
handling fees of private medical records sent to the Company. User can pay for
Company services by Bank Transfer, Personal Check, Money Order, Credit/Debit
Card, or Cashier Check. Consultation fee and additional administrative costs
associated with the claim are non-refundable. User is not responsible for
additional fees until the claim is processed and the award granted. Should User
decide to withdraw before resolution of claim or change representation at any
point during the claim process, User must pay the hourly rate ($350) for
services rendered. Once User is notified by VA of the final award, User has
five (5) days to make payment to the Company of the pre-arranged contingency
fee of the back pay awarded. Any delay in transfer of payment will result in
User being assessed a delinquency fee and required to pay costs associated with
fee collection and legal proceedings. Pre-arranged fee is dependent on the
complexity of the case and will be determined by User and Company and bound by
a legal contract signed by User and Company. User agrees to work with and
compensate Company in good faith should there be any mistakes or errors made
during the transfer of final payment. Company does not provide loans or
referral fees for any referrals made for Company Services.
SERVICES
DISCLAIMER: Upon registering with Company, User will be assigned, at the sole
determination of the Company, a VA Accredited Representative. In determining
the User’s claim, the assigned VA accredited Representative will create and
solely execute the strategy best suited to ensure the most favorable outcome of
claim. During claim development, User must agree to continue medical treatments
and attend consultations with Company physicians. User agrees to be honest and
provide true facts for the claim, and if dishonesty, fraud, or other act of
moral turpitude is discovered, Company can terminate Services. If User acts on
Company premises, online, in court, or otherwise in a manner that is unlawful,
threatening, abusive, defamatory, invasive of privacy or publicity rights,
vulgar, obscene, profane or otherwise objectionable, Company reserves the right
to terminate Services. At each level of the claim process, Company has the
right, within the rules of professional conduct, to withdraw from
representation of the User. If the Company cannot directly contact User for a
period of ninety (90) days, Company reserves the right to terminate Services.
Each additional claim will be considered a new claim and may be subject to a
new fee arrangement. In executing Services, Company reserves the right to
engage in reasonable communications and retain the services of third parties if
in the best interest of the claim. Should the VA laws change, Company cannot be
held liable for delays or procedural changes in the claim process. Company
reserves the right to destroy User’s personal records if User does not claim
their personal records one (1) calendar year from the date of conclusion of
Company Services.
DISCLAIMER OF
WARRANTIES: The information, services, products and materials contained in or
described on this Site are provided by company “as is.” Company makes no, and
hereby disclaims, all representations or warranties of any kind, express or
implied as to the operation of the Site, information, content, materials,
services or products referenced on this Site, including, but not limited to,
implied warranties of merchantability, fitness for a particular purpose,
non-infringement, implied warranties arising from course of dealing or course
of performance, or warranties that defects will be corrected or that the Site
or the server that makes it available will be free of viruses or other harmful
components. In addition, although Company believes all information accessible
on or via the Site to be accurate as of the time of its publication, Company
cannot, and does not, represent, guarantee or warrant that the information
accessible on or via the Site is accurate, complete, or current, and company is
not responsible for any errors or omissions therein, or results obtained from
using such information.
LIMITATION OF
LIABILITY: Company will not be liable for any damages of any kind arising from
the use of this Site, including, but not limited to, direct, indirect, special,
incidental, exemplary, punitive, and consequential damages, even if company has
been previously advised of the possibility of such damages, whether in an
action under contract, negligence or any other theory, arising out of or in
connection with the use, inability to use, or performance of the Site, the
system or any information, services, products and materials available on or via
this Site. Under no circumstance will Company be held liable for any loss or
damage caused by a user’s reliance on information obtained through the Site. It
is the responsibility of the User to evaluate the accuracy, completeness, or
usefulness of any information, opinion, advice, or other content available
through the Site. This limitation of liability applies to any damages or injury
caused by any failure of performance, error, omission, interruption, deletion,
defect, delay in operation or transmission, computer virus, communication line
failure, theft or destruction or unauthorized access to, alteration of, or use
of record, whether for breach of contract, tortious behavior, negligence, or
under any other cause of action. User specifically acknowledges that Company is
not liable for the defamatory, offensive or illegal conduct of other users,
employees, or third-parties and that the risk of injury from the foregoing
rests entirely with User. User hereby acknowledges that the provisions of this
section shall apply to all content on the Site. If User is dissatisfied with
any portion of the Site, or with any of these Terms User’s sole and exclusive
remedy is to discontinue using the Site and services.
LINKS TO THIRD
PARTY SITES: Certain links of third parties on Site will lead User to leave the
Site. The linked sites are not under the control of Company and Company is not
responsible for the contents of any linked site or any link contained in a
linked site, or any changes or updates to such sites. Company is not
responsible for webcasting or any other form of transmission received from any
linked Site. Company is providing these links to you only as a convenience, and
the inclusion of any link does not imply endorsement by Company of the Site.
INDEMNITY: The User
agrees to defend, indemnify and hold Company, and its affiliates, managers,
members, officers, employees, agents and other representatives harmless from
and against any claim or demand, including reasonable attorneys’ fees, made by
any third party due to or arising out of User’s use of Company services, User’s
use of this Site, User’s violation of the Terms, or User’s violation of any
rights of a third party.
GENERAL DISCLAIMER:
Company is in no way affiliated with, sponsored by, or endorsed by the
Department of Veteran Affairs (“VA”) or any other veteran related association,
organization or body. All of the material and content contained within Company’
Site is in no way representative of opinions taken by the VA or any of its
affiliates. All of the material contained within the Site is solely the
opinions, writing, and work of the Company. While Company believes that its
Services will significantly increase the chances at a favorable outcome of the
User’s claim application to the VA, Company in no way guarantees outright
success on any claim. Company will not be held accountable or compensate the
User or affiliated parties for any liability related to not receiving full
disability benefits any possible lost wages as a result of this outcome that
may be incurred as a result of using the Site or Services. Site is not intended
to be a source of advertising, solicitation of legal advice. Use of the Site
including content, resources, and suggestions does not in any way create a
Professional-Client Relationship between User and Company. User must register,
sign a legal contract, and pay for legal Services to create a
Professional-Client Relationship with Company.
TECHNICAL ACCESS:
Company intends the Site to be available 24-hours per day, 7 days per week. In
the event the Site should become unavailable temporarily, or access to the Site
becomes slow or incomplete due to system back-up procedures, internet traffic
volume, upgrades, overload of requests to the servers, general network failures
or delays, or any other cause which may, from time to time, make the Site
inaccessible for Users, Company will not be liable for damages or refunds that
result from such unexpected delays.
PROPRIETARY RIGHTS:
Unless otherwise indicated, all content on this Site, including but not limited
to designs, text, graphics, logos, button icons, images, data compilations,
software, and the overall “look and feel” of the Site; any improvements or
modifications to such content; and any derivative works based on the foregoing
are proprietary to Company, and are protected by applicable intellectual
property laws. The collection, arrangement and assembly of the content on the
Site are the exclusive property of the Company and are likewise protected by
applicable intellectual property laws. The User will not be granted ownership
of any of Company’ material or services but will be allowed exclusive access to
material purchased and memorialized by contractual agreement with Company.
TRADEMARKS: Company
name, the Company Logo, Company Slogan, and related materials and graphics on
the Site are trademarks owned by Company, LLP (“Company Trademarks”). Use of
the Company Trademarks in connection with any product or service that does not belong
to Company, or in any manner that is likely to cause confusion among users
about whether Company are the source, sponsor, or endorser of the product or
service, or in any manner that disparages or discredits Company is strictly
prohibited.
UPDATING TERMS: The
material appearing on Company’ Site may include technical, typographical, or
photographic errors. Company does not warrant that any of the materials on its
Site are accurate, complete, or current. Company may make changes to the
materials contained on its Site at any time without notice. Company reserves
the right to, at any time, modify, revise or update the Site or these Terms,
and the User agrees to be bound by such modifications, revisions or updates.
User should periodically check these Terms to be acquainted with any such
modifications, revisions and updates. User’s continued use of this Site and
Company Services constitutes an acceptance of any modifications, revisions or
updates to the Terms, all of which shall become effective. The Company
encourages User to periodically review the Terms to stay informed of Company
updates.
CHOICE OF LAW: The
material provided on this Site is protected by law. To the extent that User
attempts to assert any claim against Company, User hereby expressly agrees to
present such claim only through binding arbitration in Los Angeles, California.
User agrees to hereby conduct an arbitration related solely to any individual
claims User and/or any entity related to User asserts against the Company. To
the fullest extent permissible by law, User further agrees that they shall be
responsible for all costs associated with initiating the arbitration and for
the administration of the arbitration. In the event of decision rendered
against Company, damages cannot exceed the contract price. Further, the failure
of Company to exercise or enforce any right or provision of the Terms shall not
constitute a waiver of such right or provision. If any provision of the Terms
is found by arbitration to be invalid, the parties nevertheless agree that the
court should endeavor to give effect to the parties’ intentions as reflected in
such provision, and the other provisions of the Terms remain in full force and
effect. User agrees that regardless of any statute or law to the contrary, any
claim or cause of action arising out of or related to use of the Site or the
Terms must be filed within six (6) months after such claim or cause of action
arose or be forever barred.
ENTIRE AGREEMENT:
Any rights not expressly granted herein are reserved. These Terms constitute
the entire agreement between the User and the Company with respect to the Site
and it supersedes all prior or contemporaneous communications and proposals,
whether electronic, oral or written, between the User and the Company. A
printed version of these Terms and of any notice given in electronic form shall
be admissible in judicial or administrative proceedings based upon or relating
to these Terms to the same extent and subject to the same conditions as other
business documents and records originally generated and maintained in printed
form. These Terms shall be interpreted through its plain and literal meaning
and shall be construed in accordance with the laws of the State of California.
HEADINGS: The
section headings used herein are for convenience only and shall not be given
any legal import.
If User has any
questions regarding the Terms, User should contact the Company at info@ssacorp.org
or call (855) 478-8111.
Effective as of May
25, 2020